Deposits & Course Cancellations
All deposits are non-refundable unless a course is cancelled
by Cheddar Gallery Limited, in which case we will refund all monies paid for
the course. Cheddar Gallery will endeavour not to cancel a course unless
absolutely necessary or events occur beyond our control but we do reserve
the right to do so. If a course is cancelled, we can transfer you to another
similar course or refund your deposit, as you prefer. If a tutor is unable
to tutor a course due to unforeseen circumstances such as illness or
accident we reserve the right to use another artist who can tutor the chosen
subject and medium.
If you are unable to come on the course once you have paid
the full amount, we are unable to refund any money paid. It may be possible
to transfer you to another course, if space permits but this cannot be
guaranteed and there will be a small charge for this. If you are unable to
come on the course, please advise us as soon as possible in writing or by
email, in order that we can try to fill your place(s), otherwise the full
amount will be due, if within the 8 week period.
All monies taken as deposits or final balance payments are
kept in a separate client account until the holiday is taken which is in
accordance with the legal requirements of all holiday operators. This
ensures that your money is held separately should a course be cancelled,
thus giving you the peace of mind in today's climate that your money is
Bookings, Deposits & Final Payments
By sending a deposit or by completing and signing a booking
form you are agreeing to all the terms and conditions in our brochure and on
any correspondence sent by Cheddar Gallery Limited.
Guests must book all accommodation direct with Cheddar
Gallery Limited throughout the duration of the course inclusive of any
continuous stay before or after the course and not with the hotel or their
agents including but not limited to on-line booking agencies. The full
residential rate for the course and any extra nights will apply.
Any enquiries or bookings made direct to the hotel in this
respect can be discussed between Cheddar Gallery Limited and the hotel and
any booking will then be re-directed through Cheddar Gallery Limited at our
Under normal circumstances you would arrive at the hotel
under your own transport. If you require a lift from the airport, train
station or coach station we will do our best to pick you up free of charge,
providing that it is at a reasonable hour and from Bristol Airport or a
local station, depending on the holiday. Please ask when booking.
When painting on location, we will normally be able to take
most people in either the tutor’s car or one of our cars. It may be
necessary for you to use your own car and depending on the party this could
be done on a rotation basis. If you do not have transport or do not drive
then there will be space for you in one of our cars.
Each guest will receive 10% off all purchases over £10 of
products in the shop, when on a holiday based in Cheddar. This excludes
services such as custom made frames, photo printing services and future
To the best of our knowledge all the artists and hotels have
public liability insurance. We also have our own public liability insurance.
In the event of a holiday being cut short or cancelled for whatever reason,
our liability is limited to no more than the total paid for the holiday,
except in the instance of injury or death, which is in accordance with the
laws governing Public Liability in which case any monies due to you would be
covered under the public liability insurance of Cheddar Gallery Limited, the
artist or the hotel according to liability and would be at the discretion of
the insurance company. It is the responsibility of each guest to arrange
their own travel insurance and we strongly recommend that you take this out.
Art Materials Required
Unless otherwise stated it is expected that you will bring
your own art materials. A separate list is supplied with each course as each
course is different. It may be possible that we can supply you with
paints/paper on the course at an extra cost should you run out but we cannot
make any guarantee of this and sometimes tutors have materials to sell but
this depends on the course. Please check when booking.
Many people have their own easels, boards and foldable
chairs and we advise that you bring these if you have them but if you don’t
or you are travelling by train/coach/plane we can supply these for you, in
which case please indicate this on the booking form.